Thornbury milestone acceptance record: Order entry redesign

A COO reviewing milestone evidence with a program team

Acceptance record Thornbury Components Corbel Partners

Owner: Tom Becker. Updated Oct 1, 2026.

Acceptance criteria and where each stands

Thornbury order-to-cash program Order entry redesign: changes requested Criterion 4 held

The acceptance record for the Order entry redesign milestone: five agreed criteria, the evidence submitted against each, and the one decision only Robert Lang can record. The milestone fee is not invoiced until his acceptance carries his name, a version and a date. Prepared by Tom Becker, PMO lead at Corbel Partners, for Robert Lang, chief operating officer at Thornbury Components, and Claire Dubois, engagement partner. Record as of Thursday, October 1, 2026.

Criteria with evidence4of 5, in version v1.2
Days past the Sep 26 due date5milestone still open
Milestone fee not invoiced48thousand USDheld until acceptance

Done means the evidence is attached and complete. It does not mean accepted: Robert Lang records acceptance himself, and nobody at Corbel records it for him. His acceptance of version v1.2 is not yet recorded.

Order entry redesign, version v1.2 submitted Sep 26
✓1. Process map signed off
✓2. New order form live at plants one and two
✓3. Order entry error rate under 2 percent for two weeks
4. User acceptance tests passed at all three plants (held)
✓5. Order desk staff trained

The acceptance queue

Every Thornbury milestone waiting on a reviewer is Ready for acceptance, Changes requested or Disputed. Order entry redesign sits in Changes requested, owned by Tom Becker, priority Urgent, with the plant three test results as its blocking item. The live table below lists the milestones waiting on a reviewer or on evidence.

Evidence per criterion

#CriterionEvidence in v1.2StatusNote for the reviewer
1Process map signed offSigned order-to-cash process mapEvidence attachedNone
2New order form live at plants one and twoGo-live confirmations from plants one and twoEvidence attachedPlant three goes live after its cutover date is set at steering
3Order entry error rate under 2 percent for two weeksOrder entry audit log: 1.8 percent at plants one and two on Sep 25, from 6.4 percent at the May 31 baselineEvidence attachedPlant three is not yet in the measure. Robert Lang to confirm plants one and two are enough
4User acceptance tests passed at all three plantsPlant one and two test results attached; plant three results came from an older buildHeldPlant three results from the current build are required
5Order desk staff trainedTraining register and survey results from Training rollout wave 1, accepted Sep 29Evidence attachedNone

Criterion 4 is held: plant three results come from an older build

The first evidence pack included plant three test results from an older build, so criterion 4 cannot be accepted. Claire Dubois has held acceptance of criterion 4 and asked for results from the current build. Tom Becker owns the resubmission and will send the plant three results from the current build as version v1.3 by Thursday, October 8. Consequence: the milestone, due Sep 26, stays open and the $48,000 fee stays uninvoiced, including for the four criteria that do have evidence.

Billing rule for this milestone

Details
Milestone fee$48,000 for Order entry redesign
Invoice statusNot invoiced
Invoice triggerRobert Lang's recorded acceptance, with his name, the version accepted and the date
Review windowFive working days from each submission to accept, request changes or dispute
SilenceIs not acceptance; an unanswered submission stays open and the invoice stays held
Partial acceptanceReleases no part of the fee unless Claire Dubois and Robert Lang agree a split in writing
Payment terms30 days from invoice date

Other Thornbury milestones due first

MilestoneStatusOwnerCriteria metFeeWhat it waits on
Training materials libraryReady for acceptanceAmara Nwosu3 of 3$11,000Robert Lang's review, due Oct 3
Tax code lookup configurationChanges requestedHugo Lindqvist3 of 4$18,500Corrected tax code mapping due from Corbel on Oct 5; two codes sit on the wrong plant ledger
Month-end close procedureDisputedTom Becker3 of 4$17,000Finance says criterion 3 needs a quarter-end close; Corbel holds that the August close met it. Invoice on hold
Plant two cutover readinessEvidence in progressTom Becker2 of 4$18,000Plant two report on trained super users, due Oct 8

Together with Order entry redesign, these five milestones carry $112,500 in fees that wait on a reviewer or on evidence due in October. Three more Thornbury milestones, Invoicing design, Customer master data cleanse and Collections workflow design, are still gathering evidence and are not listed here.

Reviewers on this record

RLRobert LangChief operating officer, Thornbury Components, client reviewer
CDClaire DuboisEngagement partner, Corbel Partners, decides whether the evidence is sufficient
TBTom BeckerPMO lead, Corbel Partners, keeps this record and the resubmission

Demo client portal. Corbel Partners, Thornbury Components, the people, fees and every figure are fictional sample data. Built on FuseBase.