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Calloway owner approval request: Selwyn Court boiler repair

Calloway owner approval request: Selwyn Court boiler repair

A property manager reviewing a repair quote with an owner

Approval request Calloway Family Trust Moorcroft Property Management

Owner: Luis Navarro. Updated Oct 1, 2026.

Request: Selwyn Court boiler repair

Boiler repair waiting for a second bid Owner limit $1,500 per job Record as of Sep 28, 2026

Every repair above the owner limit goes to the trustee as one request: the quote, the bids, the limit that applies and how long the decision has taken. This request covers the Selwyn Court boiler repair, the oldest open approval at 9 days. Prepared by Luis Navarro, property manager at Moorcroft Property Management, for Lydia Calloway, trustee of the Calloway Family Trust.

Details
Building and areaSelwyn Court, boiler room
VendorBrightfield Heating
Quote$7,800
Bids received1, and the trust requires 2 above $5,000
Owner limitOwner approval needed above $1,500 per job
StatusWaiting for bid
RaisedSep 19, 2026, waiting 9 days on Sep 28
ApproverLydia Calloway, trustee
Request ownerLuis Navarro, property manager
PriorityUrgent, because heating season starts on Oct 15

The rules that decide the route

The trust sets two thresholds. A job above $1,500 needs the owner's approval before work is booked. A job above $5,000 also needs a second bid, so the owner can compare before deciding. Moorcroft aims to put a complete request in front of Lydia and to record the decision within two days.

Quote for one jobWhat the owner receivesWho decidesTarget
Up to $1,500Nothing to approve. The job is reported in the monthly owner reportProperty managerBooked the same day
Above $1,500 up to $5,000One written quote with the approval requestLydia CallowayDecision within 2 days
Above $5,000The quote and a second written bid, side by sideLydia CallowayDecision within 2 days of the second bid
Urgent or unsafeA temporary repair kept under $1,500, then the full requestProperty manager first, then LydiaTemporary step the same day

How long September decisions took

Seven repairs above the $1,500 limit at the three Calloway buildings needed Lydia's approval in September. The chart groups them by days from request to decision: 1 on the same day, 3 within 1 to 2 days, 1 in 3 to 5 days and 2 in over 5 days.

Four of the seven were decided within two days: Drain camera survey (same day), Apartment turnover flooring (1 day), Elevator door sensor (1 day) and Water heater replacement (2 days). Three waited longer. The two slowest are the Selwyn Court boiler repair and the Ashdown Lofts roof membrane repair.

RequestBuildingQuoteBidsDays to decisionStatus
Boiler repairSelwyn Court$7,80019Waiting for bid
Roof membrane repairAshdown Lofts$12,40026Approved Sep 14
Shop front glazingAshdown Lofts$6,20024Approved Sep 14

The tile below counts the requests decided within two days. It is the measure Moorcroft reports to the trust each month.

Why the boiler request cannot be approved yet

The boiler quote does not meet the second-bid rule

Brightfield Heating quoted $7,800 for the Selwyn Court boiler repair, and only one bid arrived. The trust requires a second bid above $5,000, so the request cannot go to Lydia for a full approval. The request has waited 9 days since Sep 19. Luis Navarro has requested the second bid. Consequence: if both bids are not with Lydia before heating season starts on Oct 15, the building starts the season on a temporary repair.

The other two Calloway requests above $5,000 had both bids in hand when they went to Lydia.

  • Boiler repair: bids in hand, 1 of 2 needed
  • Roof membrane repair: bids in hand, 2 of 2 needed
  • Shop front glazing: bids in hand, 2 of 2 needed

When the second bid arrives, Lydia has four ways to decide. Whichever she picks, the decision date goes into the record, so the days to decision stay accurate.

OptionWhen it fitsWhat happens next
Approve the lower bidBoth bids cover the same workLuis books the vendor and records the decision date
Approve with a conditionThe work needs a start date before Oct 15 or a warranty termLuis confirms the condition with the vendor before booking
Ask for a revised bidThe two bids cover different workLuis requests the revision and the days keep counting
DeclineLydia does not want the repair doneThe temporary repair stays and Luis reports the risk before Oct 15
✓Request raised for the $7,800 quote, Sep 19
✓Second bid requested by Luis Navarro
✓Temporary repair under the owner limit approved by Lydia, Sep 28
Second bid brought to Lydia, before Oct 15
Lydia decides and the decision date is recorded
Permanent repair booked with the approved vendor

Temporary repair under the owner limit

On Sep 28 Lydia approved a temporary repair at Selwyn Court that stays under the $1,500 owner limit, so the boiler room is not left without a fix while the second bid is requested. The temporary repair does not replace the quote. The permanent repair at $7,800 still needs the second bid and Lydia's decision, and Luis keeps the two items apart in the record.

I would rather wait for the second bid than sign a $7,800 repair on one number. Keep the building safe in the meantime and bring me both bids before October 15.

Lydia CallowayTrustee, Calloway Family Trust

Next steps

Open items from the approvals above, with owners
✓Request the second bid for the Selwyn Court boiler repair. Owner: Luis Navarro
✓Record Lydia's approval of the temporary repair, Sep 28. Owner: Luis Navarro
Bring the second boiler bid to Lydia before heating season starts on Oct 15. Owner: Luis Navarro
Confirm the capital coding of the Ashdown Lofts roof membrane repair with the trust accountant. Owner: Teodor Marinescu
Schedule the shop front glazing fitting outside shop hours. Owner: Teodor Marinescu
Confirm the warranty registration for the Apartment 3B water heater at Linwood Terrace. Owner: Luis Navarro
Book the Apartment 5A flooring fitting before the Oct 10 move-in. Owner: Rashida Okonjo
Share the basement drain camera survey report with Lydia. Owner: Luis Navarro

Prepared and reviewed by

LNLuis NavarroProperty manager, Moorcroft Property Management, prepared this request
SISandra IlvesDirector of property operations, Moorcroft Property Management, reviews the limits
LCLydia CallowayTrustee, Calloway Family Trust, approver

Demo client portal. Moorcroft Property Management, the Calloway Family Trust, the people, buildings and every figure are fictional sample data. Built on FuseBase.