Hollowell cargo claim packet checklist, status on Sep 28
Hollowell cargo claim packet checklist, status on Sep 28
Owner: Vashti Verhoeven. Updated Oct 1, 2026.
Open claims and what each is missing
The six open cargo claims on Hollowell Paper Products loads, each packet checked against the documents it needs, with what is missing, who holds it and the date the claim can be filed. Prepared by the Quartzline Freight claims coordinator for the Hollowell claims contact, Bettina Kowalczyk, Transportation manager, and for the carriers who hold the missing papers. Vashti Verhoeven, Claims specialist, decides whether a packet is sufficient to file. Issued Thursday, October 1, 2026, from records checked on Monday, September 28, 2026.
Six claims are open, with $18,300 claimed in all. Two packets are sufficient to file, one is under review, and three are incomplete. Each incomplete packet waits on an outside party: the delivery photos sit on driver phones, and the receiving dock keeps paper receipts.
| Claim | Load | Type | Claimed | Missing | Held by | Days open |
|---|---|---|---|---|---|---|
| Claim 1, damage | QF-30644 | Damage | $4,900 | Signed delivery receipt | Receiving dock, through the carrier | 34 |
| Claim 2, shortage | QF-30871 | Shortage | $3,600 | Delivery photos | Driver phone, through the carrier | 27 |
| Claim 3, damage | QF-31020 | Damage | $3,100 | Delivery photos | Driver phone, through the carrier | 21 |
| Claim 4, damage | QF-31344 | Damage | $2,800 | Nothing | Packet complete | 15 |
| Claim 5, shortage | QF-31560 | Shortage | $2,200 | Nothing | Packet complete | 9 |
| Claim 6, damage | QF-31737 | Damage | $1,700 | Nothing | Packet complete | 6 |
Claim packets and the account review
Claims are grouped by what each one waits for. Three wait for evidence (Claim 1, damage, Claim 2, shortage and Claim 3, damage), two are ready to decide (Claim 4, damage and Claim 5, shortage) and one is under review (Claim 6, damage). Read the claims waiting for evidence first, because nothing moves for them until a document arrives.
All six claims are owned by Vashti Verhoeven. The three waiting for evidence and the two ready to decide share the same date: Oct 12. Claim 6, damage is due for a decision on Oct 16.
| Group | Claims | Owner | Date |
|---|---|---|---|
| Waiting for evidence | Claim 1, damage. Claim 2, shortage. Claim 3, damage | Vashti Verhoeven | Oct 12 |
| Ready to decide | Claim 4, damage. Claim 5, shortage | Vashti Verhoeven | Oct 12 |
| Under review | Claim 6, damage | Vashti Verhoeven | Oct 16 |
How long each claim has been open
Days are counted from the day each claim was raised to Monday, September 28. A claim that ages without a document is the first to review.
Claim 1, damage, is the oldest at 34 days
Claim 1, damage (load QF-30644, $4,900) was raised on Aug 25. Paper reels arrived damaged, and the signed delivery receipt is missing because the receiving dock keeps paper receipts. Priyanka Raghunathan asked the carrier for the receipt with a date. If it has not arrived by Oct 12, the claim will be 48 days old (a calculation from the raise date), and Vashti Verhoeven decides whether to file without it.
Required documents and where each comes from
Every claim packet holds the same six items. Each item has one source, so the packet can be traced from the claimed amount back to the load.
The two open boxes are the two items missing from the three incomplete packets. Claim 1 lacks the receipt, and Claims 2 and 3 lack the photos.
What a packet status means
Filing steps
Claims 4 and 5 are ready, and Claims 1 to 3 follow once their documents arrive.
How many packets are ready
Open claim packets sufficient to file: 2 of 6
The third-quarter account review on Oct 15 will count nine claims for the quarter. Six of them are the open claims on this page.
Demo client portal. Quartzline Freight, Hollowell Paper Products, the people, plants, loads and every figure are fictional sample data. Built on FuseBase.