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Bellwether kickoff agenda and working agreement

Bellwether kickoff agenda and working agreement

A care network marketing director and agency team at a kickoff meeting

Kickoff record Bellwether Health Juniper House

Owner: Noah Bishop. Updated Aug 14, 2026.

Engagement snapshot

What the Aug 14 kickoff covered and the working agreement both sides accepted. Prepared by Juniper House for Bellwether Health, kept here as the record.

Details
ClientBellwether Health, regional care network
Client approverAmira Patel, Marketing Director
Account directorNoah Bishop, Juniper House
Delivery leadZoe Hart, Juniper House
Service mixStrategy, content, campaigns and reporting
First workstreams3, opened Aug 14

Kickoff agenda

✓Introductions and roles
✓Goals and service line order
✓Reviewers, access and assets
✓Reporting cadence
✓Sign the agreement

At the Aug 12 readiness check, 9 of 12 kickoff inputs were complete. The care line claims reviewer was not yet named, which blocked all clinical content.

Goals for this engagement

  • Grow qualified visits to the education guides month over month, reported on the same definition each month.
  • Deliver the planned clinic stories each month, with any slip moved in the plan rather than dropped.
  • Keep every change in scope written down, so current commitments are never quietly replaced.

How these goals are measured

Qualified guide visits come from the campaign results table and are reconciled monthly with Amira's team. A qualified visit reads a guide for 60 seconds or more. These are goals to report against, not promised results.

Working agreement

Details
Scope of workStrategy, education content, clinic stories, campaigns, monthly reporting
FeesPer the signed order form
Change requestsWritten request to the account director, scoped as a separate change
Claims reviewOne named reviewer, two day review window
Notice period30 days written notice

Resolved at kickoff: claims reviewer named

Amira named Grace Mendel, clinical communications reviewer, with a two day review window. Kickoff moved to approved and the first 3 workstreams opened.

Who does what

Juniper House

  • Deliver the monthly plan in the service line order Amira approves.
  • Report qualified guide visits and story delivery monthly, on the same definitions.
  • Write up any scope gap as a separate change before starting the work.

Bellwether Health

  • Keep one named claims reviewer with a two day window.
  • Provide one approver, Amira Patel, for plans, content and changes.
  • Share service line launch dates at least 3 weeks ahead.
TouchpointFrequencyFormatOwner
Working reviewWeeklyVideo call, 30 minutesZoe Hart
Monthly account meetingMonthlyReport and live dashboardNoah Bishop
Claims reviewPer itemShared review queue, two daysGrace Mendel
Quarterly business reviewQuarterlyVideo, 90 minutesNoah Bishop and Amira Patel

First 30 days

Checklist
✓Kickoff held and agenda covered
✓Working agreement signed by both parties
✓Care line claims reviewer named
✓Remaining 3 kickoff inputs supplied
✓First 3 workstreams opened
✓Service line order confirmed for September
Reviewer coverage confirmed for the next service line

Demo client portal. Juniper House, Bellwether Health, the people and every figure are fictional sample data. Built on FuseBase.